FAQs
Chilkey ND75 - Frequently Asked Questions
Got questions about our flagship 75% custom mechanical keyboard? Find everything you need to know about the Chilkey ND75’s hardware features, screen customization, and technical specifications below.
1. Screen Customization & First-Time Setup
What information can be displayed on the ND75's built-in screen?
The integrated LCD screen on the ND75 can display vital system and keyboard stats in real-time, including Time, Date, Battery Level, and current RGB Settings. You can fully customize animations and graphics through the official Chilkey Console web app.
Important: My wireless mode isn't working out of the box, what should I do?
For safety reasons during transit, the physical battery switch on the PCB is turned OFF by default at the factory. Before attempting to use Bluetooth 5.0 or 2.4G wireless functions, please manually flip the battery switch to the "ON" position. For a step-by-step visual guide, please refer to our official instructional video on the Support page.
Does the ND75 use VIA/QMK for remapping keys?
No, the ND75 does not use VIA. Instead, it utilizes our independently developed Chilkey Console Web App. This allows you to effortlessly remap keys, configure macros, and update profiles directly from your Google Chrome or Microsoft Edge browser without installing any software.
2. Technical Specifications & Performance
What are the polling rates (latency) across the Tri-mode connections?
The Chilkey ND75 PCB is engineered for both latency-sensitive gaming and daily multi-device workflows:
• Wired USB-C Mode: 1000Hz (1ms response time)
• 2.4G Wireless Mode: 1000Hz (1ms response time)
• Bluetooth 5.0 Mode: 125Hz (Optimized for battery saving)
What is the actual weight of the keyboard and packaging?
The ND75 is built with a heavy, premium CNC Aluminium case. The net weight of the keyboard itself is approximately 1,680g (1.68kg), and the whole retail packaging with accessories weighs around 3kg.
Are there Barebones or Non-Flex Cut PCB options available?
Yes! To meet the diverse needs of custom keyboard enthusiasts, we have introduced both Barebone Kits and Non-Flex Cut PCB versions into our standard batch lineup, allowing for a firmer typing feel and distinct acoustic customization.
3. Production Runs & Structural Improvements
What hardware upgrades were made on the official retail production run?
Based on early feedback from community enthusiasts and reviewers, Chilkey has implemented the following premium quality-of-life upgrades for the standard production run:
• Longer Screen Ribbon Cables: Extended the ribbon cables for the LCD screen module to completely prevent accidental tearing or damage when users disassemble the top CNC case.
• Caution Alignment Label: Added a clear warning label right above the screen area to guide users during safe reassembly.
• Spare Parts Included: Every retail box now comes with an extra spare ribbon cable (safely packed alongside the Silica Gel bag) for future maintenance.